The
laws and regulations governing participant investment choices and employer-sponsored
investment education stress the key moral precept underlying ERISAs fiduciary rules:
Participants must be told the truth. But at the same time, they raise Pontius
Pilates metaphysical question: "What is truth?"
When plan sponsors discuss their legal concerns, they
focus on regulatory safe harbors: How many investment options must the plan offer? How
diversified must they be? What information must the plan provide in order to transfer to
participants responsibility for their own investment choices?
But this focus on a presumed "responsibility-free
zone" diverts attention from more critical long-term issues. It may permit or
encourage certain trends in participant investment choices, such as risk tolerance
questionnaires and lifestyle investment funds, that could damage uninformed
participants long-term prospects.
As employees come to rely extensively on 401(k) and other
participant-directed plans, employers must face the key question that the law does not
answer: Will the employee be able to afford to retire when she wants or needs to? Do the
plans investment options afford the employee reasonable opportunity to capture the
breadth of activity in the capital markets? And does the employee know enough about
investing to make reasonable choices from these options?
Asset allocation is commonly believed to produce over 90%
of a portfolios total return. Since large varieties of fund options are readily
available, no practical impediment exists to offering numerous investment options.
Do the ERISA section 404(c) regulations mean that the
sponsor has no clear legal obligation to provide more than three options? Perhaps. But
what plan fiduciary would want to face the following question from a participant:
"For the past six years small-cap and foreign stocks have taken off while US
large-cap stocks have stumbled along. Why did our plan not allow us to invest in the
winners?" No answer would satisfy an informed participant.
Selecting investment options for the plan is a fiduciary
responsibility independent of 404(c). By unduly limiting the number of investment options,
the fiduciaries may prevent participants from achieving retirement security. Even if
providing retirement security is not a legal obligation, the plan sponsors interests
are surely best served when participants can afford to retire comfortably.
However, most employees have only a minimal understanding
of investing, not to mention how to use the options available to them. Even fulfilling
404(c) to the letter does not by itself empower plan participants to make informed
decisions. How much practical information, for instance, can even a knowledgeable investor
obtain from a defensively written prospectus?
Recent intensive analysis of the huge Fidelity Magellan
fund illustrates this critical issue, often obscured by fund prospectuses. Famous since
the Peter Lynch days and with an exemplary track record, Magellan was marketed as a
broadly diversified growth stock fund, and as such was viewed as an appropriate 401(k)
option. But this supposedly diversified stock fund turned out to be an asset allocation
fundover 35% cash and fixed-incomethat made, and lost, several large sector
bets.
This example clearly demonstrates the
need for a thorough, periodic performance monitoring process by plan fiduciaries and
participants. If a participant selects a fund because it is a large-cap fund, and another
because it is a small-cap fund, the participants has made a definite asset allocation
decision. If the large-cap manager then decides to invest in bonds and mid-cap stocks, the
participants allocation has gone awry.
Unfortunately, the average participant cannot readily find
out about changes in the managers style and the type of securities in which the fund
is investing in a timely manner and in a format that does not need extensive analysis.
Could the courts one day rule that the plan fiduciaries did not act in their
participants best interests if they:
Some plan participants simply will not "get it"
even with a good investment education program or may understand the process but still wish
for "experts" to make asset allocation decisions for them. For these
participants, additional options may be appropriate, such as life-cycle funds, whose
allocations are based on retirement age or life expectancy.
If plan fiduciaries know that many of their participants
cannot create appropriate asset allocations for themselves, would it be imprudent not to
offer life-cycle funds? This is another issue the courts may ultimately have to decide.
Communications
Risk and time are two essential interrelated areas of
employee ignorance that any successful investment education program must hit very hard.
All too many of the communication pieces that we have seen treat inflation and risk as
separate issues. A few short paragraphs describe how inflation erodes buying power.
Elsewhere risk is defined as annual volatility. An accompanying chart usually shows
Treasury bills as the least risky or safest investmentand the poorest
performingand US small-cap and international stocks as both the riskiest and
yielding the best returns.
But these brief handouts usually do not discuss such
matters as: how the volatility of funds, asset classes, and portfolios declines over time;
the inflation-adjusted returns of different asset classes and subclasses; how to
prioritize the risks a participant faces; and the difference between paper and real
losses.
How can participants make informed decisions if they do
not know enough to ask, and get answers to, such basic questions as:
Section 404(c) does not require investment education. And
most benefits attorneys posit no clear generic legal basis for a participant to sue the
plan sponsor over such complaints as, "You never told me about risk and time. You
never told me that if I invested solely in the stable asset fund, my account might look as
if it was always growingeven though it was losing purchasing power."
But how can participants make informed decisionsthe
goal of 404(c)if the information distributed is incomplete, and thus potentially
inaccurate and misleading? For example, lifestyle funds, which reflect different risk
levels, strike us as potentially hazardous to both participants and fiduciaries. If the
average participant knows little about investing, and receives no means to overcome this
educational deficit, the answers to a "risk tolerance" questionnaire could
reflect nothing other than ignorance, fear, and misperception.
Unfortunately the lines dividing what the sponsors or
fiduciaries of self-directed retirement plans are legally obliged to do and what they
should do as good employers are poorly defined. The issues involved in the selection of
investment options and the participant investment education clearly demonstrate this.
In todays climate of downsizing and reengineering,
plan sponsors are holding the line on benefit costs, including how they embellish their
401(k) plans. The reasons for doing so are clear. But until the issues discussed above are
resolved, plan trustees and their advisors would do well to recall the words of Thomas
Paine: "A long habit of not thinking something wrong gives it the superficial
appearance of being right."